Is freight included? Why won't your website calculate shipping?

Simply put we don’t have a competitive way to add a freight calculator to our website. Every way of calculating freight automatically that we have found usually mis-calculates it by up to 50%. Thus we have to add it manually. This may seem like an inconvenience, but it saves you money. As we never mark up shipping and only charge what we pay.

How long will delivery take?

New items take 2-3 days to process and 5-7 business days for delivery on average if the machine is in stock. Certified pre-owned machines usually ship the next business day and take 1-6 business days for delivery depending on location. 

Which payment methods are accepted in the Online Shop?

We accept Visa, Mastercard, Amex, and PayPal. There may be additional discounts for payments made via wire or check.

How secure is shopping in the Online Shop? Is my data protected?

This site is secure. Your data is never shared and only used to process your order.

What exactly happens after ordering?

Your order is verified and processed if placed before 4:00 PM Eastern Standard Time. We process orders and get them delivered as fast as the companies, our partners, and logistics allows for.

Do I receive an invoice for my order?

Yes, you will receive an invoice vie email for your order.

I don't see an answer to my question or concern?

Simply email us at and we will answer your questions and concerns.